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Helpful Resources

Reach GreatWorkPerks

Frequently Asked Questions for Universal Orlando Resort

  1. What time does Universal Orlando Resort open and close?
  2. Operating hours vary; please check the Universal Orlando app or website before your visit.

  3. What are the parking arrangements at Universal Orlando Resort?
  4. Ample parking is available. Please refer to the official website for more details.

  5. How can I find discounts on Universal Orlando Resort tickets?
  6. Look no further! You’re at the right place! GreatWorkPerks offers discounts for Universal Studios Orlando tickets. Enjoy a significant discount when you purchase your tickets from our website!

  7. Can I bring food to Universal Orlando Resort?
  8. Outside food and beverages are permitted, making it convenient to bring snacks and drinks that meet your dietary preferences. Additionally, the park offers a wide range of dining options available throughout the area.

    (Note: Food and drinks are available for purchase at the park and are not included in your Universal Studios Orlando tickets!)

  9. What attractions should first-time visitors take advantage of?
  10. Be sure not to miss The Wizarding World of Harry Potter™, Universal's Islands of Adventure, and attractions at Universal Studios Florida.

  11. How can I skip the lines at attractions?
  12. Use Universal Express Passes for quicker access to popular rides and attractions.

  13. What special events does Universal Orlando Resort host?
  14. Seasonal highlights include Halloween Horror Nights and Mardi Gras.

  15. What facilities are provided for guests with disabilities?
  16. Comprehensive accessibility services are available, including wheelchair rentals and accessible ride entry.

  17. Can I exit and re-enter the park on the same day?
  18. Yes, same-day re-entry is permitted with a valid Universal Studios Orlando discount ticket.

  19. Are pets allowed at Universal Orlando Resort?
  20. Pets are not permitted, except for service animals.

  21. What should I wear to Universal Orlando Resort?
  22. Comfort is key; wear suitable clothing and footwear for a day of extensive walking.

  23. Are there height restrictions for rides?
  24. Certain attractions have height requirements for safety. Check the app or ride entrances for details.

  25. Can you rent strollers, wheelchairs, or ECVs?
  26. Yes, strollers, wheelchairs, and ECVs are available for rent. Each item is cleaned and disinfected between uses to ensure hygiene and safety.

  27. How can I report or find a lost item?
  28. To report or search for a lost item, please complete a Lost Item Report online, or for further assistance, call (407) 224-4233.

  29. Is free WiFi available at the park?
  30. Free WiFi is available throughout the Theme Parks and CityWalk, courtesy of Xfinity. Connect to the "UNIVERSAL" network and follow the on-screen instructions.

  31. How soon will I receive my Universal Studios Orlando discount tickets?
  32. Instantly! Your discount Universal Studios Orlando tickets and receipt will be sent to your email shortly after purchase.

  33. Is it required to print out the Universal Studios Orlando tickets?
  34. No need! You may show your discounted Universal Studios Orlando tickets through your mobile device to enter the park smoothly. Ticket printing is only optional.